Cityflo expands to Kolkata, scales Delhi-NCR ops; fleet crosses 1,000 buses

Mumbai: App-based premium bus commute platform Cityflo on Friday said it has expanded operations in Delhi-NCR and entered Kolkata, taking its total fleet to over 1,000 buses, nearly three times its size last year.

The company said the move positions it among the largest app-based bus operators in the country at a time when inconsistent services and sudden shutdowns by smaller players have disrupted daily commuting in major cities.

“Delhi-NCR and Kolkata together represent tens of millions of daily commuters navigating some of the most congested corridors in the country, with a significant share still dependent on private vehicles over shared transport,” Cityflo co-founder and CEO Jerin Venad said.

With the latest expansion, Cityflo now operates in Mumbai, Hyderabad, Delhi NCR and Kolkata, which together account for a large share of India’s white-collar workforce and some of the most congested traffic corridors.

In Delhi-NCR, the company plans to deploy over 200 buses across more than 30 routes, connecting residential hubs such as Noida, Faridabad and Gurgaon with key business districts including DLF Cyber City and Sohna Road. In Kolkata, it is launching with around 200 buses linking residential areas to commercial zones such as Sector V and New Town.

Cityflo said it serves over five million users annually and has recorded about 50 per cent growth in daily ridership over the past year, driven by rising demand for reliable, point-to-point commuting options.

The company noted that its service model — centred on reserved seating, express routes, live customer support and safety protocols — has helped it differentiate itself in a segment where service predictability remains uneven.

Backed by investors including Lightbox Ventures, Anupam Mittal, Alteria Capital and India Quotient, the company said it plans to deepen route density in existing markets, expand corporate partnerships and accelerate a transition towards an electric fleet.

Founded in 2015 by IIT Bombay alumni Jerin Venad, Rushabh Shah, Ankit Agrawal and Sankalp Kelshikar, Cityflo aims to position shared mobility as a primary commute option for urban professionals amid worsening congestion and evolving urban transport needs, it added.

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